Privacy Policy

1. Who We Are

Grow Engine ("we," "our," or "us") is a hospitality revenue management and marketing consultancy operating in India. Our website is growengine.in ("Site").

2. What Information We Collect

Information you give us:

• Name, email address, phone number, and property details submitted through contact or lead forms on our Site.
• Any messages or enquiries you send us.

Information collected automatically:

• IP address, browser type, device type, pages visited, time spent, and referral source — collected via cookies and analytics tools.
• Ad interaction data (clicks, impressions) collected via Meta Pixel, Google Ads tags, and similar tracking technologies when you interact with our advertisements.

3. Why We Collect It

We use your information to:

• Respond to your enquiry or consultation request
• Send you relevant content, updates, or offers (only if you opt in)
• Measure and improve the performance of our advertising campaigns
• Analyse Site usage and improve user experience
• Comply with legal obligations

4. Legal Basis for Processing (for users in the EU/EEA)

Where applicable, we process your data on the basis of your consent, our legitimate business interest, or to fulfil a contractual obligation.

5. How We Share Your Data

We do not sell your personal data. We may share it with:

• Trusted third-party tools we use to operate our business (e.g. CRM software, email platforms, ad platforms like Meta and Google)
• Legal or regulatory authorities if required by law

All third-party processors are required to handle your data securely and only for the purposes we specify.

6. Advertising & Remarketing

We run paid advertisements on platforms including Meta (Facebook/Instagram) and Google. These platforms may use cookies or pixels to show you our ads based on your prior visits to our Site. You can opt out of personalised advertising through your platform account settings or via the links in our Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by Indian law. Lead form submissions are retained for up to 2 years unless you request deletion.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to processing for marketing purposes

To exercise any of these rights, email us at: desk@growengine.in

9. Data Security

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Third-Party Links

Our Site may link to external websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top will reflect any changes. Continued use of the Site constitutes acceptance of the revised policy.

12. Contact

For any privacy-related questions:
Grow Engine | Email: desk@growengine.in